RRB customer care & helpline
Every RRB support route we could verify in one place — 2 phone numbers with their desk labels. If your problem is an outage rather than an account issue, check the live status first: queues are longest exactly when the service is down for everyone.
Numbers last verified Nov 2026.
Is RRB down? Check before you call
RRB is currently Operational based on visitor reports.
Main helpline number
Working days, 10 AM-5 PM
Tap the number to call. Before sharing any account detail, cross-check the number on the official website.
All contact numbers
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Working days, 10 AM-5 PM 9592001188Did this number work for you?
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Portal helpdesk (landline) 01725653333Did this number work for you?
When to call RRB
- A name, date-of-birth or marks error on the scorecard.
- Admit card showing the wrong centre or subject combination.
- Application fee paid but the form still shows as unpaid near the deadline.
- Re-evaluation, scrutiny or duplicate-marksheet requests.
Support e-mail
E-mail is slower than the phone but creates a written record — useful for refunds, disputes and anything where you may need to escalate later.
Beware of fake customer care numbers
- Genuine support staff never ask for your PIN, password, OTP or full card number — on any call, ever.
- Never install a screen-sharing or remote-access app because a "support agent" asked you to.
- A refund never requires you to pay first or scan a QR code. Scanning and entering your PIN always sends money out.
- If a number came from a social-media post, comment or an unknown website, verify it on the official website before calling.
Read our full guide: how to verify a customer care number before you call
Helpline questions
What is the RRB customer care number?
The main RRB customer care number is 9592001188 (Working days, 10 AM-5 PM). This page lists 2 published numbers in total, each labelled with what it is for — general support, fraud reporting and special desks are often different lines, so pick the one that matches your problem to reach the right team faster.
Is the RRB helpline toll-free?
The RRB numbers listed here are standard phone numbers, so normal call charges from your mobile plan apply. If cost matters, the support e-mail and in-app help options on this page are free alternatives for anything that is not urgent.
What are the RRB customer care timings?
Timings vary by line. Fraud, blocking and emergency desks at RRB are normally reachable round the clock, while general support often follows office hours. If a line rings out late at night, try again in the morning — or use the e-mail route listed here for anything that can wait.
What details should I keep ready before calling RRB?
Keep your registered mobile number, the account or reference number connected with the problem, and the date, time and amount of any failed transaction, with its transaction ID if you have one. Write down the name of the person you speak to and the complaint or docket number they give you. Never keep — or share — your PIN, password or OTP: genuine staff will never ask for them.
