SBI customer care & helpline
Main helpline number
24x7
Tap the number to call. Before sharing any account detail, cross-check the number on the official website.
All contact numbers
- 24x7 18001234
- Toll-free, second line 18002100
- Toll-free contact centre line 1800112211
- Toll-free contact centre line 18004253800
- Report an unauthorised transaction (toll-free) 1800111109
- YONO helpline (toll-free) 1800111101
- Senior citizens and differently abled customers (toll-free) 18008888
Support e-mail
Stay safe when you call
- Genuine support staff never ask for your PIN, password, OTP or full card number.
- Never install a screen-sharing or remote-access app because a "support agent" asked you to.
- If a number was found in a social-media post or comment, verify it on the official website first.
Wondering whether SBI is actually down before you queue on the phone? Check the live SBI status.
Helpline questions
What is the SBI customer care number?
The main SBI helpline number listed here is 18001234 (24x7). The full list of numbers, including special-purpose lines, is shown on this page.
Is the SBI helpline available round the clock?
At least one SBI helpline listed here is marked as a 24x7 line, so you can call at any time. Other lines may keep office hours.
How do I know a SBI customer care number is genuine?
Cross-check the number on the official website before calling, and remember that genuine support staff will never ask for your PIN, OTP, full card number or remote-access app installation. If someone does, hang up — it is a scam.
Can I reach SBI support by e-mail?
Yes. The support e-mail address listed for SBI is [email protected]. Keep your account details and any transaction references in the message so the team can trace your case.