Punjab National Bank customer care & helpline
Every Punjab National Bank support route we could verify in one place — 6 phone numbers with their desk labels. If your problem is an outage rather than an account issue, check the live status first: queues are longest exactly when the service is down for everyone.
Numbers last verified Nov 2026.
Is Punjab National Bank down? Check before you call
Punjab National Bank is currently Operational based on visitor reports.
Main helpline number
24x7
Tap the number to call. Before sharing any account detail, cross-check the number on the official website.
All contact numbers
-
Did this number work for you?
-
Did this number work for you?
-
Did this number work for you?
-
Did this number work for you?
-
Credit card helpline from outside India +911204616200Did this number work for you?
-
WhatsApp Banking (say Hi from your registered mobile) +919264092640Did this number work for you?
When to call Punjab National Bank
- An unauthorised transaction or a lost card — call immediately, before anything else, and ask for the card and account to be blocked.
- A debited amount that has not arrived or reversed after the bank's stated window.
- Login locked after repeated attempts, or a suspected fraud call or message claiming to be the bank.
- Cheque, loan or account-opening questions that the app and net banking do not answer.
Support e-mail
E-mail is slower than the phone but creates a written record — useful for refunds, disputes and anything where you may need to escalate later.
Beware of fake customer care numbers
- Genuine support staff never ask for your PIN, password, OTP or full card number — on any call, ever.
- Never install a screen-sharing or remote-access app because a "support agent" asked you to.
- A refund never requires you to pay first or scan a QR code. Scanning and entering your PIN always sends money out.
- If a number came from a social-media post, comment or an unknown website, verify it on the official website before calling.
Read our full guide: how to verify a customer care number before you call
Helpline questions
What is the Punjab National Bank customer care number?
The main Punjab National Bank customer care number is 18001800 (24x7). This page lists 6 published numbers in total, each labelled with what it is for — general support, fraud reporting and special desks are often different lines, so pick the one that matches your problem to reach the right team faster.
Is the Punjab National Bank helpline toll-free?
Yes. At least one Punjab National Bank line listed here — including 18001800 — is toll-free, so calling it costs nothing from any network in India. A few special-purpose lines may be standard-rate numbers; each entry on this page is labelled so you can tell them apart before you dial.
What are the Punjab National Bank customer care timings?
At least one Punjab National Bank line on this page is marked 24x7, which includes the fraud and emergency desks — those never close, because a stolen card or a suspicious transaction cannot wait for office hours. General enquiry lines may keep day timings, so for non-urgent questions a weekday morning call usually means the shortest queue.
What details should I keep ready before calling Punjab National Bank?
Keep your registered mobile number, the account or reference number connected with the problem, and the date, time and amount of any failed transaction, with its transaction ID if you have one. Write down the name of the person you speak to and the complaint or docket number they give you. Never keep — or share — your PIN, password or OTP: genuine staff will never ask for them.
