Helplines / Payments / Paytm

Paytm customer care & helpline

Main helpline number

Merchant care (Paytm for Business), IVR

01204440440

Tap the number to call. Before sharing any account detail, cross-check the number on the official website.

All contact numbers

Stay safe when you call

  • Genuine support staff never ask for your PIN, password, OTP or full card number.
  • Never install a screen-sharing or remote-access app because a "support agent" asked you to.
  • If a number was found in a social-media post or comment, verify it on the official website first.

Wondering whether Paytm is actually down before you queue on the phone? Check the live Paytm status.

Helpline questions

What is the Paytm customer care number?

The main Paytm helpline number listed here is 01204440440 (Merchant care (Paytm for Business), IVR). The full list of numbers, including special-purpose lines, is shown on this page.

Is the Paytm helpline available round the clock?

Availability varies by number. Lines marked toll-free or 24x7 on this page can be called any time; other Paytm numbers may only work during office hours.

How do I know a Paytm customer care number is genuine?

Cross-check the number on the official website before calling, and remember that genuine support staff will never ask for your PIN, OTP, full card number or remote-access app installation. If someone does, hang up — it is a scam.

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