Helplines / Credit Card / OneCard
OneCard customer care & helpline
Main helpline number
pan> Customer care
Tap the number to call. Before sharing any account detail, cross-check the number on the official website.
All contact numbers
- pan> Customer care 18002109111
- BOBCARD One Credit Card support 18002687111
- CSB Bank One Credit Card support 18002679111
- Federal Bank One Credit Card support 18002683111
- Indian Bank One Credit Card support 18002674111
- SBM Bank One Credit Card support 18002092111
- South Indian Bank One Credit Card support 18002672111
Support e-mail
Stay safe when you call
- Genuine support staff never ask for your PIN, password, OTP or full card number.
- Never install a screen-sharing or remote-access app because a "support agent" asked you to.
- If a number was found in a social-media post or comment, verify it on the official website first.
Wondering whether OneCard is actually down before you queue on the phone? Check the live OneCard status.
Helpline questions
What is the OneCard customer care number?
The main OneCard helpline number listed here is 18002109111 (pan> Customer care). The full list of numbers, including special-purpose lines, is shown on this page.
Is the OneCard helpline available round the clock?
Availability varies by number. Lines marked toll-free or 24x7 on this page can be called any time; other OneCard numbers may only work during office hours.
How do I know a OneCard customer care number is genuine?
Cross-check the number on the official website before calling, and remember that genuine support staff will never ask for your PIN, OTP, full card number or remote-access app installation. If someone does, hang up — it is a scam.
Can I reach OneCard support by e-mail?
Yes. The support e-mail address listed for OneCard is [email protected]. Keep your account details and any transaction references in the message so the team can trace your case.