Helplines / E-commerce / Ajio

Ajio customer care & helpline

Main helpline number

6 AM - 12 AM, every day

18008899991

Tap the number to call. Before sharing any account detail, cross-check the number on the official website.

All contact numbers

Support e-mail

Stay safe when you call

  • Genuine support staff never ask for your PIN, password, OTP or full card number.
  • Never install a screen-sharing or remote-access app because a "support agent" asked you to.
  • If a number was found in a social-media post or comment, verify it on the official website first.

Wondering whether Ajio is actually down before you queue on the phone? Check the live Ajio status.

Helpline questions

What is the Ajio customer care number?

The main Ajio helpline number listed here is 18008899991 (6 AM - 12 AM, every day). The full list of numbers, including special-purpose lines, is shown on this page.

Is the Ajio helpline available round the clock?

Availability varies by number. Lines marked toll-free or 24x7 on this page can be called any time; other Ajio numbers may only work during office hours.

How do I know a Ajio customer care number is genuine?

Cross-check the number on the official website before calling, and remember that genuine support staff will never ask for your PIN, OTP, full card number or remote-access app installation. If someone does, hang up — it is a scam.

Can I reach Ajio support by e-mail?

Yes. The support e-mail address listed for Ajio is [email protected]. Keep your account details and any transaction references in the message so the team can trace your case.

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