Operational
Is DigiLocker down right now?
Operational
No — as of the latest reports, DigiLocker is working normally for most people. Only 0 problem reports came in over the last 24 hours against 0 "works for me" signals, so if DigiLocker is not working for you, the cause is more likely your device, app version or connection than a general outage.
Is DigiLocker not working for you?
Get an e-mail when DigiLocker goes down
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Problem reports — last 24 hours
No problem reports in the last 24 hours — a quiet day is a good day.
Last 90 days
History builds up as reports come in — tracking for this service started 12 Nov 2026, so this chart fills in day by day.
About DigiLocker
In our directory, DigiLocker sits under Government — a category where a half-hour outage is not an inconvenience but a genuine problem for the people mid-task on it. Citizens use it for applications, certificates, tax and identity work, benefit schemes and official records that often carry hard deadlines. Its official home on the web is digilocker.gov.in, which is the address our checker tests on a schedule — if that server stops answering, this page knows before most people finish typing "is DigiLocker down". DigiLocker does not publish a phone helpline we could verify, so support runs through the official website and in-app help — the routes we link from this page. Everything on this page — the verdict, the report chart and the contact details — exists to answer one question quickly: is the problem out there, or is it on this device?
Common problems reported for DigiLocker
- Portal not opening at all — Deadline-day and result-day traffic can overwhelm government servers; the site often returns quietly after the first rush passes.
- Login problem or session expired — Many portals sign you out aggressively and some lock the account after a few wrong attempts.
- Form will not submit — A document upload that is too large, in the wrong format, or a field failing silently is the usual cause.
- "Server busy" or error 500 — The server is up but its application layer is failing under load — a genuine partial outage.
- OTP not received on the registered number — OTP delivery depends on the mobile network and the portal's SMS partner, and both slow down on peak days.
- Payment made but receipt not generated — The fee settled at the bank but the portal did not get the confirmation; most portals reconcile these within a day or two.
If DigiLocker is not working — try this
- Check this page first: if reports spike on a deadline or result day, the portal is struggling for everyone, not just you.
- Try early morning or late evening — government portals are dramatically calmer outside office hours.
- Use a desktop browser if the mobile view fails; many portals still work best on a full browser.
- Keep file sizes and formats exactly as the form asks, and rename uploads to simple names without spaces.
- Save the application or acknowledgement number at every stage; it is the only handle support can use.
- Do not pay a fee twice. Give bank-to-portal reconciliation at least a day before paying again.
Other ways to access DigiLocker
Many services can also be reached through umbrella apps, state-level portals, or the nearest Common Service Centre (CSC), where an operator can complete the same application on the same system. Keep your registered mobile number handy — almost every route ends in an OTP.
Questions
Is DigiLocker down right now?
Right now DigiLocker shows as "Operational" on this page, based on 0 problem reports and 0 working signals from visitors in the last 24 hours, cross-checked by our automated probes of the official website. That picture updates as new reports arrive, so the freshest answer is always the verdict at the top of this page.
Why is DigiLocker not working today?
The failures people report most for DigiLocker are portal not opening at all and login problem or session expired. Behind those sit the usual causes: servers overloaded at peak hours, a faulty app update, maintenance that overran, or a problem at one link in the chain — the app, the network or a payment partner. The troubleshooting list on this page covers the fixes that actually work, in order.
How can I check if DigiLocker is down or it is just me?
Three quick tests settle it. First, read the verdict above — a spike in reports means it is not just you. Second, open DigiLocker on a different network, such as mobile data instead of Wi-Fi. Third, try a second device or the website instead of the app. If it fails everywhere while reports climb, it is a genuine outage; if it works elsewhere, the fault is local.
When will DigiLocker be back up?
Nobody outside DigiLocker can promise a time, and providers rarely give one. In practice, most partial outages of this kind clear within thirty minutes to a few hours, and peak-hour failures often fade as the rush passes. Watch the report chart on this page: when fresh problem reports stop and "works for me" signals take over, the service is recovering.
How do I contact DigiLocker customer care?
DigiLocker does not publish a phone helpline we could verify, so genuine support runs through the official website (digilocker.gov.in) and in-app help. Be careful: any website or social post advertising a "DigiLocker support number" is very likely a scam, because there is no official number to advertise.
Is DigiLocker down in my city, or across India?
Reports on this page are collected nationally, and most big failures are national too. Local problems do happen — a single bank branch network, one telecom circle, one broadband exchange — and they look different: the service works for friends in other cities while your reports cluster. If people elsewhere say DigiLocker works, suspect a local fault and use the helpline.
