Operational
Is Razorpay down right now?
Operational
No — as of the latest reports, Razorpay is working normally for most people. Only 0 problem reports came in over the last 24 hours against 0 "works for me" signals, so if Razorpay is not working for you, the cause is more likely your device, app version or connection than a general outage.
Is Razorpay not working for you?
Get an e-mail when Razorpay goes down
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Problem reports — last 24 hours
No problem reports in the last 24 hours — a quiet day is a good day.
Last 90 days
History builds up as reports come in — tracking for this service started 12 Nov 2026, so this chart fills in day by day.
About Razorpay
In our directory, Razorpay sits under Payments — a category where a half-hour outage is not an inconvenience but a genuine problem for the people mid-task on it. It sits in the middle of everyday payments — scanning QR codes at shops, sending money to friends, paying bills and checking out online. Its official home on the web is razorpay.com, which is the address our checker tests on a schedule — if that server stops answering, this page knows before most people finish typing "is Razorpay down". Razorpay does not publish a phone helpline we could verify, so support runs through the official website and in-app help — the routes we link from this page. Everything on this page — the verdict, the report chart and the contact details — exists to answer one question quickly: is the problem out there, or is it on this device?
Common problems reported for Razorpay
- Payment failed but money debited — The most common UPI complaint. The payment usually failed at the receiving bank, and the debit is reversed automatically within a few working days.
- Transaction stuck on "pending" — One of the banks in the chain has not confirmed the payment yet; pending UPI payments resolve or reverse on their own.
- "Bank server not responding" — Your own bank's UPI servers are slow, so every UPI app fails the same way for your account.
- Daily limit reached messages — UPI has per-day and per-transaction caps set by your bank; the app shows this as a failure even on a healthy day.
- QR code will not scan or pay — A damaged code, a merchant whose bank is down, or an app camera permission problem.
- PIN screen freezes — Usually a local app or network issue at the moment of authorisation, not a lost payment.
If Razorpay is not working — try this
- Look at the verdict above — if the app is down for everyone, do not keep retrying the payment.
- Check whether the failure names your bank: if so, try paying from a different bank account in the same app.
- Never pay twice for the same bill immediately. Check the transaction history first; duplicates are harder to unwind.
- Switch networks once (Wi-Fi to mobile data) and retry a small action like a balance check before a big payment.
- Keep the UPI transaction ID (UTR) from the history screen — support cannot trace a payment without it.
- If a debit is not reversed in the stated window, raise it in the app first, then with your bank's official helpline.
Other ways to access Razorpay
The same UPI account usually works from more than one app, so if one app is struggling you can pay from another UPI app linked to the same bank account. Wallets, net banking and cards remain separate fallback routes for the same purchase.
Questions
Is Razorpay down right now?
Right now Razorpay shows as "Operational" on this page, based on 0 problem reports and 0 working signals from visitors in the last 24 hours, cross-checked by our automated probes of the official website. That picture updates as new reports arrive, so the freshest answer is always the verdict at the top of this page.
Why is Razorpay not working today?
The failures people report most for Razorpay are payment failed but money debited and transaction stuck on "pending". Behind those sit the usual causes: servers overloaded at peak hours, a faulty app update, maintenance that overran, or a problem at one link in the chain — the app, the network or a payment partner. The troubleshooting list on this page covers the fixes that actually work, in order.
How can I check if Razorpay is down or it is just me?
Three quick tests settle it. First, read the verdict above — a spike in reports means it is not just you. Second, open Razorpay on a different network, such as mobile data instead of Wi-Fi. Third, try a second device or the website instead of the app. If it fails everywhere while reports climb, it is a genuine outage; if it works elsewhere, the fault is local.
When will Razorpay be back up?
Nobody outside Razorpay can promise a time, and providers rarely give one. In practice, most partial outages of this kind clear within thirty minutes to a few hours, and peak-hour failures often fade as the rush passes. Watch the report chart on this page: when fresh problem reports stop and "works for me" signals take over, the service is recovering.
How do I contact Razorpay customer care?
Razorpay does not publish a phone helpline we could verify, so genuine support runs through the official website (razorpay.com) and in-app help. Be careful: any website or social post advertising a "Razorpay support number" is very likely a scam, because there is no official number to advertise.
Is Razorpay down in my city, or across India?
Reports on this page are collected nationally, and most big failures are national too. Local problems do happen — a single bank branch network, one telecom circle, one broadband exchange — and they look different: the service works for friends in other cities while your reports cluster. If people elsewhere say Razorpay works, suspect a local fault and use the helpline.
