Practical, plain-language guides for the moments when technology stops cooperating.
Start with the checker: when any website refuses to load, first find out whether it is down for everyone or only for you. If money has left your account during a failed UPI payment, stay calm — most failed-but-debited payments are reversed automatically within a few working days, and your bank’s official helpline (listed on each service’s helpline page here) is the right next step after that window.
And one safety rule worth memorising: real customer-care teams never ask for your PIN, OTP or full card details, and never ask you to install a screen-sharing app. Anyone who does is trying to scam you.