Operational
Is PolicyBazaar down right now?
Operational
No — as of the latest reports, PolicyBazaar is working normally for most people. Only 0 problem reports came in over the last 24 hours against 0 "works for me" signals, so if PolicyBazaar is not working for you, the cause is more likely your device, app version or connection than a general outage.
Is PolicyBazaar not working for you?
Get an e-mail when PolicyBazaar goes down
One e-mail per incident, only after you confirm. No newsletters, no spam.
Problem reports — last 24 hours
No problem reports in the last 24 hours — a quiet day is a good day.
Last 90 days
History builds up as reports come in — tracking for this service started 12 Nov 2026, so this chart fills in day by day.
About PolicyBazaar
In our directory, PolicyBazaar sits under Insurance — a category where a half-hour outage is not an inconvenience but a genuine problem for the people mid-task on it. Policyholders use it to pay premiums, download policy documents, and file and track claims. Its official home on the web is policybazaar.com, which is the address our checker tests on a schedule — if that server stops answering, this page knows before most people finish typing "is PolicyBazaar down". For help that cannot wait, we list 6 official contact numbers for PolicyBazaar, starting with 18002088787, together with the support e-mail options on the helpline page. Everything on this page — the verdict, the report chart and the contact details — exists to answer one question quickly: is the problem out there, or is it on this device?
Common problems reported for PolicyBazaar
- Claim status not showing or not moving — Claims pass through surveyors, hospitals and garages; the portal only reflects the last update it received.
- Portal login problem — Policy logins often key off date of birth and policy number formats that the portal validates very strictly.
- Premium payment failed near grace period end — Payment gateways and policy ledgers reconcile slowly, which matters when a policy can lapse.
- Policy document download not working — Document generation is a batch job and fails quietly after big renewal drives.
- Nominee or detail changes not saving — Some changes need branch or agent verification and silently refuse online.
If PolicyBazaar is not working — try this
- Pay renewals a few days inside the grace period, never on its last evening.
- Keep the premium payment receipt and transaction ID until the policy status shows "in force" again.
- For claim updates, note the claim/intimation number — nothing moves without it.
- Download the policy bond and keep an offline copy; you will want it exactly when the portal is down.
- For cashless hospitalisation, call the TPA/insurer helpline from the hospital desk rather than relying on the portal.
- If a change will not save online, an agent or branch can usually complete it the same day.
Other ways to access PolicyBazaar
Policies are also serviced through insurer branches, agents, and — for health claims — the TPA help desk at the hospital. Premiums can be paid via bank apps and payment apps against the policy number.
PolicyBazaar helpline
Main number: 18002088787 (pan> Customer care)
Questions
Is PolicyBazaar down right now?
Right now PolicyBazaar shows as "Operational" on this page, based on 0 problem reports and 0 working signals from visitors in the last 24 hours, cross-checked by our automated probes of the official website. That picture updates as new reports arrive, so the freshest answer is always the verdict at the top of this page.
Why is PolicyBazaar not working today?
The failures people report most for PolicyBazaar are claim status not showing or not moving and portal login problem. Behind those sit the usual causes: servers overloaded at peak hours, a faulty app update, maintenance that overran, or a problem at one link in the chain — the app, the network or a payment partner. The troubleshooting list on this page covers the fixes that actually work, in order.
How can I check if PolicyBazaar is down or it is just me?
Three quick tests settle it. First, read the verdict above — a spike in reports means it is not just you. Second, open PolicyBazaar on a different network, such as mobile data instead of Wi-Fi. Third, try a second device or the website instead of the app. If it fails everywhere while reports climb, it is a genuine outage; if it works elsewhere, the fault is local.
When will PolicyBazaar be back up?
Nobody outside PolicyBazaar can promise a time, and providers rarely give one. In practice, most partial outages of this kind clear within thirty minutes to a few hours, and peak-hour failures often fade as the rush passes. Watch the report chart on this page: when fresh problem reports stop and "works for me" signals take over, the service is recovering.
How do I contact PolicyBazaar customer care?
The main official helpline for PolicyBazaar is 18002088787 (toll-free). The helpline page linked here lists every published number with its purpose, plus support e-mail ([email protected]). Only ever use numbers from the official website or this page — fake customer-care numbers are one of the most common fraud routes in India.
Is PolicyBazaar down in my city, or across India?
Reports on this page are collected nationally, and most big failures are national too. Local problems do happen — a single bank branch network, one telecom circle, one broadband exchange — and they look different: the service works for friends in other cities while your reports cluster. If people elsewhere say PolicyBazaar works, suspect a local fault and use the helpline.